Prescriptions must be received in writing either via reception, in the post or by fax, or by ordering online.
We are unable to accept repeat prescription requests over the phone as this causes confusion and mistakes can be made.
If you would like us to send your prescription to you please enclose a stamped addressed envelope.
Please allow 48 hours (on working days and when submitted before 4.00pm) from when you drop in your request for your prescription to be ready for collection.
Prescriptions must be handed in and picked up from the Guildersfield Road site.
Some medicines require dose monitoring and these will only be issued one month at a time to ensure patient safety.
Electronic Prescription Service
Did you know?
You can now register for the Electronic Prescribing Service (EPS). This allows your prescriptions to be sent electronically to the pharmacy of your choice. You can order repeat prescriptions direct with your pharmacist who will request them and process them directly. This can avoid trips to the surgery to request medication and pick up prescriptions and also ensures that all prescriptions are delivered safely to your pharmacy via a secure system. Please register at the pharmacy of your choice or let the surgery know your preferred choice of pharmacy to begin using EPS.