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Useful Resources

Doctors and Staff

The Doctors

DR EMMA PROCTOR

DR EMMA PROCTOR (Female)

MBBS DCH DFFP MRCGP

Registered 2001
Partner/Trainer

Dr Tu Ngo

DR TU NGO (Male)

MBBS nMRCGP
Partner/GP Trainer

Registered 2001

Dr Claire Maling

DR CLAIRE MALING (Female)

MRCGP MBChB DCH DFSRH
F2 Doctor Supervisor

Registered 2008

Dr Richard Proctor

DR RICHARD PROCTOR (Male)

MBBS, BSc, MRCGP

GP Trainer

Registered 1999

DR ZOE CHANDY

DR ZOË CHANDY (Female)

MBChB BSc MRCGP DRCOG

Registered 2009

HANA BADER

HANA BADER (Female)

Practice Pharmacist

MRPharmS

Practice Nursing Team

Darren Wilson

DARREN WILSON

Advanced Nurse Practitioner

Charlie King

CHARLIE KING

Practice Nurse

Jessica Knight

JESSICA KNIGHT

Practice Nurse

BSc (Hons)

LYDIA DESCHANEL

LYDIA DESCHANEL

Health Care Assistant

Management

Elaine Richmond

ELAINE RICHMOND

Practice Business Manager
AMSPAR Diploma in Practice Management
AMSPAR Diploma in Medical Secretarial Studies

Awaiting Photograph

HANNAH MATHESON

Operations Manager

Therapists

BOZENA DOBROWOLSKA

BOZENA DOBROWOLSKA

Registered Osteopath

DAWN COLETTI

DAWN COLETTI

Alcohol & Drugs Advisor

MICHAELA COKER

 

MICHAELA COKER

My Community - Link Worker

 

Reception Team

DANIELLE LEMINCE

DANIELLE LEMINCE

Senior Receptionist

BEVERLEY SMITH

BEVERLEY SMITH

Receptionist

PATSY SANASSY

PATSY SANASSY

Receptionist

DOREEN CONTEH

DOREEN CONTEH

Receptionist

SABRINA JAFRI

SABRINA JAFRI

Receptionist

RACHEL WRIGHT

RACHEL WRIGHT

Receptionist

EDWINA McPHERSON

EDWINA McPHERSON

Receptionist

RADHA RAGHUBEER

RADHA RAGHUBEER

Receptionist

Administrative Staff

LILLIAN HOCKING

LILLIAN HOCKING

Practice Administrator

DEBBIE HURLEY

DEBBIE HURLEY

Practice Administrator

JOANNA STEPLOWSKA

JOANNA STEPLOWSKA

Administrative Assistant

NICOLA SRINIVASAN

NICOLE SRINIVASAN

Administrative Assistant

 

Teaching

We are a training practice and we normally have two fully qualified doctors working with us who are gaining experience in general practice - an F2 (Foundation Year 2) doctor and a registrar. Because of this, our medical notes may be examined by visiting senior doctors. You also have the option to opt out of seeing a trainee if you wanted to.

Medical students and nurses also occasionally visit for teaching purposes and may sit with a doctor or nurse to observe a surgery. Sometimes we may videotape surgeries for training purposes but confidentiality is strictly observed and your permission is sought. If you do not wish to have an observer or be videoed please let the receptionist or doctor know at the time.

Research

We are committed to participate in research in general practice because we believe it is needed to improve patient care. We have been accredited by the Royal College of General Practitioners as Research Ready, and all our staff involved with research operate within the guidelines of Good Clinical Practice for research. All staff involved in conducting a research study is qualified by education, training and experience to undertake their role in the trial. Necessary procedures to secure the quality of every aspect of the trial are complied with, and all clinical information are recorded, handled and stored in such a way that it can be accurately reported, interpreted and verified whilst confidentiality is maintained. The rights of each patient to physical and mental integrity, to privacy and protection of data concerning him in accordance with the Data Protection Act are safeguarded. You may be asked to participate in research, but please be assured that it is not compulsory to participate.

We work collaboratively with the NIHR Clinical Research Network which is the Research arm of the NHS.If you are a patient you may receive invitation letters to ask if you wish to take part in a research study.However, if you do not wish to be contacted about research studies please let the practice staff know.To find out more about NHS research please follow the links below.

http://www.nihr.ac.uk/nihr-in-your-area/south-london/about-us.htm

https://www.ukctg.nihr.ac.uk/

Zero Tolerance

We aim to treat our patients courteously at all times and expect our patients to treat staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop such behaviour. If they persist with this behaviour, we may exercise our right to have them removed from our list of patients.

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